You are able to request the proof of delivery in the "Tracking History" section of the customer portal by clicking the camera icon. You саn then send the proof of delivery to your customer via the portal.
lf you need to change the receivers email а pre-warning pop up will appear. Once the Proof of Delivery image has been sent, а successful message will appear. However, the image might not always be available, for example if consent was not given by the receiver or if the image is not valid.
lf this is the case you саn contact our customer service team at customerservices@dpd.ie or call (090) 6420500.